Your Questions, Answered

What's the difference between beard oil & beard butter?

Beard oil is designed to moisturize your skin and soften facial hair, preventing itchiness and dryness. Beard butter, on the other hand, provides deep hydration and light styling control, making your beard look fuller and healthier.

How do I use beard oil properly?

Apply a few drops to your hands, rub them together, and massage the oil into your beard and skin. For best results, use daily after showering when your pores are open to absorb the nutrients better.

Do your products contain synthetic fillers or additives?

No! Every product we make is handcrafted with natural, high-quality ingredients—no fillers, no junk. We believe in providing only the best for your skin and hair.

How long does it take to receive my order?

Since everything is handmade, we aim to ship orders within 3-5 business days. During high-volume times (like the holidays), processing may take a little longer.

Do we offer local pickup?

At this time, we do not offer local pickup, as our schedules are unpredictable, and we live outside of town. The best way to get your hands on our products is by ordering online or visiting us at a local event. If you need something sooner than shipping allows and can’t catch us at an event, feel free to reach out—we’ll do our best to arrange something, but we can’t guarantee availability.

Do we offer wholesale?

Yes! If you’re interested in carrying our products in your shop, visit our Wholesale page to learn more and apply for an account.

Where can I find Mtn West Mercantile products in person?

You can find us at various markets and events throughout the year! Keep an eye on our Local Events page or follow us on social media for the latest on where we’ll be next.

What new products are you working on?

We’re always testing and perfecting new formulas to expand our product line. Whether it’s a fresh take on beard care, innovative skincare, or something completely unique, we take our time to ensure every product meets our high standards before it reaches you. Stay tuned for new releases!

How can I stay updated on new products and special offers?

Sign up for our email list and follow us on social media to be the first to know about new product launches, exclusive deals, and upcoming events.

Can't find what you're looking for?

Check our our contact page and reach out- we'd be happy to help!